Tie Dye Mania by Panda Apparel

click for printable copy

RETURNS, REFUNDS AND EXCHANGES CONDITIONS

Return Authorization

If you need to exchange or return any item(s) purchased from TieDyeMania.com then you must FIRST obtain a Return Merchandise Authorization (RMA) number by contacting our customer service at sales@tiedyemania.com within 5 business days after receiving your package. Otherwise all sales are final.

All returns must be received within 7 days after the RMA. If your merchandise is not received within this time frame we reserve the right to refuse the return.

Condition of Merchandise

All merchandise must be returned in the same condition it was received. All tags must be intact and include all original packaging. Merchandise must not be altered, hemmed, laundered, dry cleaned, worn or otherwise damaged.

Merchandise must be well packaged and insured. Merchandise that is "stuffed" into packaging that creates wrinkles, creases or other damage will be refused. We recommend shipping items back in the original cartons.

Restocking Fee

Returns will be processed less a 20% restocking fee within 7-14 business days after receiving the item in our warehouse. The restocking fee does not apply to exchanges.

The customer is responsible for all return shipping costs. In the event of an error on our part, we will reimburse for shipping costs as part of the RA process.

Non-returnable items

If your merchandise is received in non-resalable condition (see above), you will be notified that the item will be returned to you and no exchange or refund will be issued. If you reject the return shipment from us, Panda Apparel reserves the right to liquidate the merchandise and withhold credit.

Please note that custom dyed and screen printed items are not returnable.

Costs

For exchanges, a credit card or other payment must be provided to cover the return shipping charges  If the new item is more expensive you will be charged for the difference and if the item is less expensive you will receive a credit for the difference.

Return shipping is billed at the actual cost.

Still Have Questions? Contact Customer Service

For questions regarding products, order delivery, or returns, please contact Tie Dye Mania / Panda Apparel Customer Service at 908-497-9900

For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.